OkayAPI Docs


API Path: /api/App/Market_Kefu/AutoReply

API Description: 根据关键词配置,自动回复内容,并按reply_sort权重从大到小排序。若未能匹配,将会从yesapi_kefu_auto_reply配置表中获取关键词为空的作为替补。如果常规分词还不能满足,请联系我们进行优化升级或定制。使用前请先安装在线客服-自动回复

1
API Traffic
HTTP/HTTPS
Protocol
GET/POST
Method
UTF-8
Charset
JSON
Response

API Debug   


API Params

ParameterTypeRequiredDefaultNoteDescription
HTTP_APPKEYStringRequiredMIN: 32Common Put Your APPKEY
textStringRequired客户发送过来的文本消息内容
numIntOptaion10MIN: 1返回的回复条数

API Debug

KEYREQUIREDVALUE
app_key *Required
text *Required
num Option

API Response

KEYTypeDescription
err_codeInt操作码,0表示成功,正数表示业务失败场景,负数表示系统失败场景
err_msgString错误提示信息,err_code非0时参考此提示信息
itemsArray自动回复的内容
items[].reply_keywordString匹配的关键词
items[].reply_contentString回复的内容
items[].reply_urlString回复的链接

HTTP Response Code

HTTP Status CodeDescription
Http Status = 200Success
Http Status = 400Illegal-Params
Http Status = 401Illegal-Token
Http Status = 402IP-Banned
Http Status = 404API-NOT-Exsits
Http Status = 406Illegal-APPKEY
Http Status = 407APPKEY-Expired-Out
Http Status = 408APPKEY-Busy
Http Status = 409Illegal-Sign
Http Status = 413API-Traffic-NOT-Enough
Http Status = 415API-LOCKED
Http Status = 500Internal-Server-Error